Recycling a Company Computer

Purpose
To ensure any dead or unusable company computer is fully removed from all management and security platforms before recycling.

1. Confirm the Computer Is Unusable

Physically check the computer
Verify that it does not power on or cannot be used anymore
Add a note in the ticket
- Example: “Device confirmed unusable and approved for recycling”

2. Remove the Device From All Systems

2a. Huntress

Log in to Huntress
Search for the device
Remove or deactivate the agent
Confirm the device no longer appears in the Huntress device list

2b. Microsoft Intune

Go to Intune Admin Center
Search for the device
Select Wipe if it can accept commands
After wipe is sent (or skipped), select Delete
Confirm the device is removed from the Intune device list

2c. Microsoft Entra ID

Go to Entra Admin Center
Open Devices
Search for the device
Select Delete
Confirm it no longer appears in the tenant’s device list

2d. Zoho

Search for the device in the Zoho computer list
Select Delete
Confirm it is removed from Zoho

3. Physically Recycle the Computer

Remove any asset labels
Place the computer into the designated e-waste bin
Note in the ticket:
- “Device removed from all systems and recycled on [date]”

4. Update Inventory

Update your internal inventory or asset tracking file
Mark the device as Recycled
Add the date of recycling
Add any relevant notes